Refund policy.
At EIM Beauty, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help.
You may request a refund within 7 days of receiving your order.
Products must be unused, unopened, and in original packaging.
Refunds are not applicable for opened cosmetics due to hygiene standards.
Contact us at [your email] with your order number and reason for return.
If approved, we’ll provide return instructions.
Customer is responsible for return shipping unless the item arrived damaged.
Once your return is received and inspected, we’ll issue your refund to your original payment method. Please allow 5–10 business days for processing.